MANAGE YOUR DOMAIN
    Enable or maintain these functions with the Domain Manager 

 

.com .net .org .biz .info .us .tv .cc .bz .eu

► Change DNS Hosting Information
(Modify Domain Name Server & IP addresses)

For your domain name to work, it must be associated with a DNS (Domain Name Server). To change the DNS simply click on the box next to each domain name you would like to update. Note: All the domains you select will be changed to the new name servers entered.

DNS TRANSFER IS NOT A REGISTRAR TRANSFER. IT'S TO modify the name server setting associated with that domain name.

Your hosting provider should have given you the primary and secondary DNS information. This information will usually take this form:

Primary Hostname- ns1.examplehostname.com
Primary IP- 123.45.67.8
Secondary Hostname- ns2.examplehostname.com
Secondary IP- 123.45.67.9

You can log on to our website at www.DomainsNext.com, and click on "Domain Manager".  Log in by entering the username and password you chose at the time of registration. If you have forgotten the username and password you chose, you may enter the email address you entered at the time of registration to have your username and password emailed to you.  After you log in, you will see links to the actions you can perform. Click the "Change DNS Info" link. You will be able to see the current name server info listed. Select the domain(s) whose hosting you wish to alter, and click the "Continue" button.  On the next screen, you will be able to enter the hosting information your host has given to you. Replace the current servers with the new server info (you may omit the IP addresses, as they are optional), and click the "Continue" button. Your new DNS information will be automatically entered, if it is verified to be valid.  It will take a couple of days (24 - 48 hours) for your change to propagate Internet-wide.

► Check Transfer Status
(View status of recently submitted transfers)

Here you can check the current transfer statuses of your domain names and other information you may find useful. If you did not receive an email regarding a domain name in your list you will need to resend an email to the administrative contact to approve the transfer. To do this make sure you have access to the email listed next to the domain name, select the domain name(s) and click the "Resend Email" button at the bottom of this page.

Below is the color codes key and explanation of the current status of your domain transfers.

Processing - We are currently processing your request expect a new status in 1-2 business days.

Email Approval - We are awaiting email approval from the administrative contact, please check the Inbox of the email address listed next to the domain name to allow the transfer process to move forward.

Pending - You have successfully approved the domain name transfer through the administrative contact email process. We are now waiting for your previous registrar to approve the transfer before we move forward.

Approved - Your previous registrar has successfully approved your transfer we will be finalizing the domain process within the next 24 hours.

Denied - Please contact the current Registrar to confirm why this transfer request has been denied. We will also be contacting them on your behalf to better understand the reasoning behind the denial.

Error - An unexpected error or irregularity has occurred. Please contact or technical support team at Sales@DomainsNext.com to resolve the status of these domains.

Complete - Transfer has been completed successfully.

► Restore your Deleted Domain
(Restore and renew deleted domains)

You can restore and renew a domain that has been already deleted for the price of $100.00 plus the price of a renewal. You must renew for at least 1 year but you may renew for up to 10 years. Renewing your domain for multiple years is the best way to ensure that you will avoid this situation in the future. You should also make certain that your email address for the Billing Contact and in your account information is current and valid. The most common reasons for not receiving a renewal notice from us are: 1. Invalid or outdated email address. 2. Spam filters. You (or your email provider) may have spam filters that delete our messages.

► Name Server Management
(Add Edit and Delete Name Servers)

Create a new name server.
Edit a name server currently listed.
Delete the name server currently listed.

► Billing History Receipts
(Obtain a copy of your credit card charges)

Auth Only	Items in gray are not charges. They are authorizations only. They will not appear as charges on your statement, but may reduce your available credit.
Capture	Items in purple are charges. They will appear on your statement as "DOMAIN REGISTRATION". If accompanied by a "Void" (pink, see below), treat them as an Auth Only (gray)
Credit/Refund	Items in green are refunds to your card.
Fraud/Chargeback	Items in red are fraudulent transactions. These are very serious matters. Please contact support before doing a chargeback on any charges you don't recognize.
Void	Items in pink have been voided out. This will reverse a capture and negate a charge.
Retrieval	Items in orange are Retrieval Requests, or a request for information about a transaction from your credit card company. We incur a fee when this happens and since most retrievals are followed immediately by chargebacks, we treat them similar. Please contact technical support if you have received one of these and have any further questions.

► Authorization Codes
(Get your domain authorization codes)

Authorization codes can be sent to the admin contact online through the Domain Manager in the 'Manage Your Domain' section. Click the 'Get Code' button to have the auth code emailed to the admin contact.  Please note, the domain Auth codes are only useful when transferring your domain to another ICANN accredited registrar.

 

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